PacificHost is a traditional cheap web hosting provider that allures customers with unreasonable cheap price but actually comes with many extra fees and limitations. In this PacificHost review, we carefully introduce its shared hosting services to help you understand its price, features, performance, technical support, and customer satisfaction rate.
Editorial Rating & Customer Satisfaction
Started in 1999, PacificHost is known for cheap shared web hosting service which is priced 50% cheaper than the industry average. However, after we experience the service by self, we find out there are many extra fees charged and it has a general performance. You can learn about the editorial ratings in the following chart, which indicates that PacificHost is rated for 4 out of 5 stars.
Besides, according to the research on customer feedbacks, 80.8% customers really recommend this company, especially only 78.6% customers are satisfid with the techncial support. It’s really worrying.
In below, we introduce PacificHost shared web hosting comprehensively and reveal its secrets in details.
PacificHost has released 3 plans for shared web hosting, named as Basic Plan, Advanced Plan and Ultra Plan. The Basic plan is starting at $2.49/mo, and available for 30% extra discount by using the exclusive coupon code WH30OFF. Note that this cheap rate is valid for 3 years subscription, the semi-annual price is high to $5.95/mo, and there is no monthly billing cycle available.
Learn about the detailed price information in the below table.
|1 Month Price||N/A||$11.99/mo||$15.99/mo|
|36 Months Price||$2.49/mo||$6.99/mo||$10.99/mo|
|Discount||30% off||30% off||30% off|
PacificHost web hosting is affordable. In addition, it also offers 45 days money back guarantee which deducts the domain name fee, setup fee and other add-ons cost when you ask for a refund.
To be honest, with such a cheap price, you never expect you can get the same good service as some top web hosting providers like JustHost, which prices its service at $2.50/mo and includes 1 free domain name and $100 Google AdWords credits.
Pacific web hosting is really rich-featured, nearly includes everything you need to power a website, including unlimited disk space, unlimited bandwidth, cPanel control panel, Softaculous installer, and other advanced features listed in below.
However, you should also notice that PacificHost limits the features for the Basic plan. You can see some limitations in the following.
PacificHost guarantees 99.9% uptime and tries its best to achieve the commitment. It has 5 SAS 70 certified data centers located worldwide, equipped with high performance server with 16 X Intel Xeon E5620 16 MB cache, 24 GB DDR3 memory, enterprise hardware with Hot-Swap, CloudLinux OS. With the optimized environment and robust facilities, PacificHost fulfills the promise of 99.9% uptime and actually keeps the hosting websites 99.95% online.
Moreover, by utilizing the Peer1’s SuperNetwork provided by Juniper and Cisco technologies, Pacific delivers fast page loading speed. As we monitored, the server response time of PacificHost is 764 ms on the average, which is basically satisfied in the field. Nevertheless, it is still far behind the top leading provider BlueHost that responds within 320 ms averagely.
PacificHost helps customers in 24 hours a day, 7 days a week. With professional and experienced technical support staff available via phone, live chat and email, customers can freely seek for helps through the following channels.
As we contact online, the representatives are always busy, and we get nearly 5 minutes to reach. When we asked Riyaz TK about the database configuration, he just sent us a guided link, no other words. Speaking frankly, the support can help you with many common issues, but not every effective for some complex questions. After all, you only pay about $2/mo, so just don’t expect get the same reputed helps from some business-class companies like BlueHost.
Conclusion – Not Recommended
In a conclusion, PacificHost provides truly cheap web hosting services. But considering the feature limitations, general performance and common support, we personally think it’s the right choice to study web hosting service, but not suitable for hosting blogs or business websites.
By contrast, you can make a decision among the following companies, which offer cost-effective web hosting service with rich features, high performance, and professional customer service.