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NameCheap vs GoDaddy - Shared Hosting Comparison

NameCheap vs GoDaddy – Shared Hosting Comparison

Both NameCheap and GoDaddy are award-winning domain name registrars that have been trusted by millions of webmasters all over the world. But how about their web hosting services? Have they done the same good job in web hosting as they have done in the domain registration field? You can find the answer from this NameCheap vs GoDaddy comparison.

As many of our readers are seeking the answers to these questions, we have carried out in-depth reviews of the two companies, and have compared them objectively and comprehensively from multiple important aspects including the cost-effectiveness, features, performance, etc.

Before learning the details about the pros and cons of the two companies, take a look at the ratings below first.

Rating NameCheap GoDaddy
Plan in Comparison Value Economy
Reliability 3 of 5 3 of 5
Loading Speed 3 of 5 2.5 of 5
Technical Support 3 of 5 3 of 5
Feature 3.5 of 5 3 of 5
Price 4 of 5 4 of 5
Read Review NameCheap Review GoDaddy Review

NameCheap

NameCheapThis company is an ICANN accredited domain registrar and web hosting provider, which serves customers since 2000. Having been in this industry for more than 10 years, this host now has more than 500,000 customers and over 2 million domains under the management. As claimed in the homepage, it only provides people with fast, secure, and reliable services, along with a high level of usability and the latest advanced technologies.

To know more about this web host, you can check the pros and cons in the following.

Pros

  • Control Panel – This web host allows customers to manage their websites using the most widely used cPanel control panel, but not a custom and self-built one. With an intuitive user interface and a lot of easy-to-understand icons, even beginners who only have the most basic knowledge about computer can control the sites without any hassle.
  • Reliable Infrastructure – This company has a lot of data centers across North America and Europe, each of which features fully redundant key systems, including network, power supply, climate control, and security. Based on these advanced data center infrastructures, NameCheap is able to guarantee customers at least 99.9% uptime.
  • Advanced Features – According to the feature list, it offers almost all the competitive features that are useful for both newbies and geeks. For instance, there are more than 100 free scripts like WordPress, Joomla, Drupal, and Cube Cart to help you set up any kinds of websites as you like. Also, you can leverage PHP 7, MySQL 5, CGI, Perl, SSI, Ruby on Rails, SSH and many more for the advanced usage.

Cons

  • money backShort Money Back Period – As compared with many other web hosts we have reviewed so far, this company offers a short money back period that is only 14 days. To be frank, it is difficult for customers to test the quality of the hosting service with such a short time. Besides, the majority of companies in the industry guarantee customers at least 30 days refund validity, let alone many others even allow an anytime money back guarantee.
  • Limited Disk Space – While many hosting companies provide customers with an unlimited allocation of disk space, this company has set some restrictions in this aspect, which is ranging from 20 GB only.
  • Lack of Phone Support – NameCheap claims to offer a 24/7 responsive technical support. However, customers cannot get help via the quickest method of phone call, causing great inconvenience for those who meet something urgent and need instant assistance.

GoDaddy

GoDaddyThis is another quality web host that has been serving customers for a long period of time. With more than 4,000 professional and hardworking employees, it now has supported more than 55 million domains with over 12 million customers, and the number continues soaring unceasingly.

Pros

  • Cheap Price – This web host offers 3 hosting packages that are cheaper than many other hosting solutions we have reviewed so far, which are priced ranging from $3.49/mo to $7.99/mo. Thus, even the notoriously poor students can afford to set up their websites easily with this company.
  • Good Hosting Reliability – As the data center and web servers have a huge impact on the website uptime and webpage loading speed, GoDaddy leverages the power of quality DELL servers and world-class server facility, guaranteeing almost no downtime in the real world.

Cons

  • Not Rich-Featured – Its cheapest Economy plan only allows 1 website hosted on 1 one account, along with 100 GB of disk space, 10 MySQL databases, and 100 email addresses merely. Even the most expensive Ultimate plan doesn’t offer unlimited email accounts.
  • Lack of Live Chat Support – For customers who need instant help but cannot communicate with technical support staffs fluently, the availability of live chat support is very important. However, GoDaddy just fails to include it into its support channels.

Feature Comparison

According to the information presented above, both of the 2 companies have their own benefits and drawbacks. In fact, there are many differences lying behind their hosting features which have not been analyzed in detail in the company introductions. For example, they allocate different amounts of disk space and allow different numbers of websites in their basic plans.

To help readers better compare the two companies’ hosting services, we have made the following table which lists the main features in their web hosting plans. Note that for easier understanding, we have only selected the entry-level NameCheap Value plan and GoDaddy Economy plan for the comparison. Those who want to learn more about the other plans offered by these companies should check the feature information on their official websites.

Besides, as we do think neither of NameCheap and GoDaddy offers rich features, we have also included InMotion Hosting Launch plan in the comparison to guarantee a better understanding about our conclusion.

Rating NameCheap GoDaddy InMotion Hosting
Plan in Comparison Value Economy Launch
Disk Space 20 GB 100 GB Unlimited
Bandwidth Unlimited Unlimited Unlimited
Hosted Domains 3 1 2
Email Accounts 50 10 Unlimited
Perl/Python Yes Yes Yes
Ruby on Rails Yes Yes Yes
WP-CLI No No Yes
cPanel Yes Yes Yes
Backups Twice a Week Daily Daily
1-Click Installer Yes Yes Yes
Free Domain No Yes Yes
Money Back 14 Days 30 Days 90 Days
Support Service E-mail, Live Chat E-mail, Hotline E-mail, Hotline, Live Chat
Regular Price $3.24/mo $7.99/mo $6.99/mo
Discount 75% 56% 57%
Discounted Price $0.82/mo $3.49/mo $2.95/mo
How to Claim Link Activation

Web Hosting Speed

The slow web hosting speed is a common shortage of NameCheap and GoDaddy. Initially focusing on domain registration instead of web hosting, the two companies have done something to improve the performance of their hosting services, but it seems that the achievements are not huge.

According to our monitoring, both NameCheap and GoDaddy need more than 550ms to make a single response to a server request, not to mention the time needed for complete page loads.

NameCheap claims to speed up all websites with SSD accelerated disk storage. However, only those who purchase the most expensive plan can get pure SSDs for the storage of files, so the SSD is more like a marketing strategy used to convince new users that its speed is guaranteed.

GoDaddy has been complained severely for the poor speed of its servers and networks. Although the company has made much to improve the stability of its hosting services and has achieved success in this aspect, it hasn’t put enough emphasis on the improvement of speed. Only small pieces of information about the speeding-up technologies can be found on the company’s website.

To know how the two companies really perform in web hosting speed, see the following comparison between them, and InMotion Hosting, a well-known fast web host.

According to this chart, InMotion Hosting undoubtedly does the better job than NameCheap and GoDaddy. No matter which plans you choose, you can make use of the full SSD storage that achieves the up to 20x faster speed than the traditional hard drives, the PHP 7 to make PHP-based websites at least 2 times faster and the built-in caching plugins for the streamlined hosting performance.

There are many other efforts made by this hosting provider to achieve the super-blazing web hosting solution.

  • West Coast and East Coast Data Centers – Both of them are located far from the natural disaster areas. Also, these data centers come with the carrier-grade network, multiple layers for redundancy, 10 gigabits Ethernet connection, 20 gigabits of connectivity and many more.
  • The Max Speed Zone Technology – While the webpage loading speed will vary based on the Personal Internet Connection, this routine technology can shorten the physical distance for content delivery effectively.
  • The peering exchange is achieved for the direct data connection.
  • To avoid the public utility failure, this web host adopts the N+1 or N+2 power systems that feature with multiple batteries.
  • All the servers are configured with the N+1 settings and RAID 5.

User Panel

The web hosting provider should ensure the user-friendly dashboard so that you can register the domain name and finish the order easily. Frankly speaking, NameCheap offers the seamless and efficient checkout process.

NameCheap User Panel

As for GoDaddy, their checkout process is really problematic and confusing for newbies.

GoDaddy User Panel

Summary

To be honest, a truly quality web host needs to guarantee a cost-effective hosting package with cheap price and rich features, fast hosting speed, at least 99.9% uptime, and responsive technical support that is available 24/7 via phone call, e-mail, and live chat. However, both NameCheap and GoDaddy fail to meet these criteria in one time.

To give our readers some better options, we have listed the top 3 web hosting providers in the following, which have been trusted and recommended by a lot of website owners and authoritative hosting review sites such as HowsHosting.com, BestHostingSearch, etc.

Author

Susan Rose is a freelance writer who has a deep knowledge about WordPress. She loves everything related to website building since the freshman year at Christopher Newport University, and loves to share her experience with people all over all the world. This girl is popular among our readers as she is outgoing and energetic. In the daily life, Susan loves detective novels as it can train her logical thinking and creativity.

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