Since 1998, Lunarpages has launched web hosting solutions, and successfully thrived into a global web hosting provider. Though Lunarpages is actually one of the largest and most secure hosts in the field, it still has aroused much query among its customers.
In order to guide you to unravel the veil of Lunarpages, the editor writes this article on the bases of prices, feature, reliability, technical support and customer satisfaction rate so that you can get a much closer look of hosting WordPress on Lunarpages.
Is the Price Affordable?
Lunarpages supplies various plans – mainly Basic Web Hosting and Business Web Hosting. Among all these diverse plans, the Basic Hosting Plan is $4.95/mo for 12/24 month subscription with lots of unreasonable fees such as $19.95/year for domain registration, $2/mo for cPanel, $2/mo for Shell Access, $4.95/mo for a dedicated IP address, etc.
In fact, the offers at Lunarpages are not affordable anyway compared with the major web hosts on the stage right now. In this case, we recommend you choosing a budget-friendly unlimited WordPress web hosting plan according to the solid and unbiased ranking list of well recognized web hosts at this page.
Lunarpages Review > Reliability
Lunarpages builds and operates its state-of-the-art data center situated in Hawthorne, California. It claims that all data centers are SSAE 16 certified so as to PCL compliant. It offers multi-tier redundant power systems, 24/7 security to ensure servers runs efficiently and smoothly.
Nonetheless, as we monitored Lunarpages uptime in a couple of past months, it fluctuated frequently, even dropped to 98.97% hosting uptime in some months. To be frank, this is literally not a terrific uptime in the industry. For more specific statistic, please read the chart below.
Lunarpages Review > Technical Support
Lunarpages provides toll-free telephone sales and technical support in limited time only but not 24/7 – during 7:00am – 7:00pm from Monday to Friday and 7:00am – 3:30pm at weekend. Besides, you can also ask for help via the following ways with the expectation of response in 24 hours:
- Direct email address for pre-sales questions
- Community forum & blog
- Lunarpages WIKI
- Company newsletter
- Active on Facebook & Twitter
Some customers considered that the support is knowledgeable and friendly, while some others were frustrated with the service. In the research, we found many complaints about Lunarpages web hosting service on Google. One customer was very angry with the service that his site was down for a couple of days and had no reasonable explanation and resolution from Lunarpages.
Lunarpages Review > Customer satisfaction
We could not find much positive customer reviews about Lunarpages, but 4 very bad reviews at BestHostingSearch. In 4 the reviews, Lunarpages was merely rated for 1.45 of 5, in which no customer was completely satisfied with the service. For detailed information on the Lunarpages customer satisfaction rate, refer to the following chart.
From above all, hosting a WordPress site with Lunarpages is not recommended. If you are seeking an affordable, reliable WordPress hosting, we recommend JustHost, which is along with unbeatable price, rich features, awesome reliability and outstanding technical support.
JustHost offers a regular price for $7.99/mo. Currently, 69% discount can be enjoyed if you are going through this exclusive promotional link. That means you can get an affordable plan as cheap as 2.50/mo.