Although not being the largest web hosting providers, HostMonster and Arvixe have been receiving numerous praises from webmasters including a large number of WordPress users.
Both of HostMonster and Arvixe are reliable, according to user reviews. However, there are still some obvious differences between them in some significant aspects like cost, performance and features. With these facts in mind, we have reviewed the two web hosts carefully and compared them thoroughly. The details will be able to help you with the decision.
First of all, take a look at the following ratings.
How About the Cost?
Regarding the hosting prices, HostMonster wins its competitor a little as it charges lower rates with the great discounts. However, both web hosts offer useful extras for free.
HostMonster offers three web hosting plans. When there is no discount applicable, these plans are priced from $9.49/mo, $12.49/mo and $25.49/mo. The company supports annual, biennial and triennial billing, and depending on which billing cycle you choose, the prices are a little bit different.
On the shared PersonalClass hosting level, Arvixe provides two plans which are priced from $4/mo and $7/mo. These low rates are for the biennial payments, and if you select shorter terms like 1/3/6/12 month(s), the price will be higher, which is up to $7/mo.
To encourage people with limited budgets, HostMonster has launched promotions for their web hosting plans.
What HostMonster offers are up to 59% discounts. By activating the discounts through the promotional link below, you can buy the three plans at much lower prices of $3.95/mo, $5.95/mo and $13.95/mo, which is really attractive.
Arvixe provides some discounts before. But now, most these promotions expire already.
In each of their hosting plans, HostMonster and Arvixe offer some free extras to increase the value and to attract customers. Below are what you can get from them.
- HostMonster: A domain free for the first year and up to $300 marketing offers.
- Arvixe: One lifetime free domain and $200 marketing credits for Google, Bing & Yahoo.
What Features Can You Get from Them?
HostMonster and Arvixe have installed almost all the software that customers will need on their servers to make sure they can always get customers’ demands covered.
Both web hosts adopt cPanel as the web hosting control panel. cPanel offers a series of easy-to-use tools which help much with the management of databases, domains, files and emails, so even beginners can experience an easy life.
Besides, as cPanel is integrated with a script installer, you are able to install WordPress and hundreds of other applications without worrying about any technical issue.
Other hosting features
The two web hosts offer a large number of features including multiple programming languages (PHP, Python, Ruby & Perl), two database choices (MySQL & PostgreSQL), Cron Job, custom error pages, daily backups, and some advanced security tools.
Besides, they both set limits on the number of hosted domains of the primary plans. For more details about the web hosting features, refer to the table below.
|Disk Storage||50 GB||Unlimited|
|Free Website Builder|
|How to Claim||Link Activation||–|
It is clear that both HostMonster and Arvixe offer the rich hosting features. In this case, with either of them, you do not need to worry about the server resources, programming languages, security, site builders and many more.
Which Does Better in the Uptime and Speed?
The hosting performance is crucial for any website. Fortunately, according to our monitoring, both of HostMonster and Arvixe are excellent in uptime and speed although HostMonster wins a little in the server response time and the uptime.
HostMonster does not offer a detailed description of its data center. The available information tells that the company uses a data center located in Utah, US. The data center features redundant backup power, custom-built servers running dual quad processors, high-speed backbone connections, and 24×7 network monitoring that prevents system failures or errors.
Arvixe uses three data centers which are located in the US, Europe and Asia respectively, so that you are able to choose one according to the location of your clients to gain the best possible speed. All of the data centers are equipped with:
- Multi-tiered networks with first-class network switching and routing infrastructures.
- A UPS system with multiple backup generators.
- High-performance servers featuring Intel Xeon E5620 processors, SSDs, RAID 10, and an account segregation software.
- A Network Operations Center (NOC) that monitors the network cores, connections and the network routes on a 24×7 basis.
HostMonster can deliver excellent uptime. Their guarantee of 99.9% uptime is not just a promise, but what they do in reality. Our monitoring says their uptime is above 99.9% on average. You can also check the recent records in below.
As for Arvixe, their uptime record is not that great.
The web hosting services from both web hosts are fast. The server response time is always within 700ms, and the page loads take no more than 2.5 seconds. From the chart below, you can see that HostMonster is somewhat faster than Arvixe.
Which Offers Better Technical Support
It is a drawn battle for HostMonster and Arvixe when it comes to technical support, because both of them are very good at satisfying customers. We can hardly find significant differences between their support services. And below are some of the common points.
- Various support methods. Both companies support live chat, emails, tickets and phone so that you have enough choices when you need to contact the support team.
- Short waiting time. If you reach the support team via live chat or phone, you don’t have to wait long because replies are usually given within one minute. Responses for tickets are about two hours.
- Rich written resources. Both web hosts have a knowledge base with solutions to common issues, getting-start guides, and user forums. HostMonster also offers video tutorials.
But now, we have found a huge downhill on the quality of Arvixe technical support. It seems that since they are acquired by the EIG group, their support service is worse than before. There are so many complaints online talking the slow reply and unavailability of their technical support. As tried personally, we also feel disappointed about their support service.
Money Back Guarantee
To ensure a risk-free hosting experience, HostMonster and Arvixe offer a money-back guarantee, which means you can get your payment refunded if you cancel the service in a certain period due to dissatisfaction.
The difference is that HostMonster guarantees 30-day full refund and anytime pro-rated refund, while Arvixe issues refunds to those canceling accounts and sending requests within 60 days.
Conclusion – Which to Choose?
Both of HostMonster and Arvixe are reliable web hosting options. However, if what you want is a provider you can trust, we highly recommend you to try HostMonster. This web host ensures the better uptime and speed record, along with the all-time great support, rich features and cheap prices.