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HostGator VS HostPapa Comparison on Shared Web Hosting

HostGator VS HostPapa Comparison on Shared Web Hosting

Considering that many webmasters feel it is hard to make a choice between HostGator and HostPapa, we make this HostGator vs HostPapa comparison to offer advice. Both companies make a commitment to releasing quality shared web hosting and never letting customers down. Follow this comparison to verify whether the two web hosts have fulfilled the promise and which company has done the better job.

Brief Introduction to HostGator and HostPapa

Founded by Brent Oxley in a dorm room at Florida Atlantic University, HostGator has been in the industry for more than 13 years since 2002. Over the years, this company has grown to become a world leading hosting provider. With 1000 employees on the payroll, it has provided various high-quality hosting services, such as shared hosting, reseller hosting, VPS hosting, and much more, for millions of users throughout the globe.

On the other hand, HostPapa is a new comer that was established in 2006. It is a privately-held company targeting towards personal as well as small-to-medium-sized websites owners in multiple areas, including North America, Europe, and Australia.

In the following sections of this HostGator vs HostPapa comparison, we will thoroughly analyze the two companies’ shared hosting services by focusing on multiple aspects like the affordability, feature, performance, and technical support to help readers make a good choice between these two providers.

Rating HostGator HostPapa
Reputation rating 5 of 5 stars rating 3 of 5 stars
Price rating 4.5 of 5 stars rating 3 of 5 stars
Feature rating 4.5 of 5 stars rating 2.5 of 5 stars
Performance rating 4.5 of 5 stars rating 2.5 of 5 stars
Reliability rating 4.5 of 5 stars rating 2.5 of 5 stars
Technical Support rating 5 of 5 stars rating 3 of 5 stars
Read More HostGator Review HostPapa Review

Who Offers More Benefits to You?

Before everything, we would like to introduce the plans and price of HostGator and HostPapa shared web hosting. That helps readers have a comprehensive understanding of the hosting service affordability.

HostGator releases a unique coupon code to activate 45% discount

In total, the company offers three hosting plans that are named as Hatching, Baby, and Business at $6.95/mo, $9.96/mo and $14.95/mo in regular. HostGator enables 45% discount for customers who use the coupon code HG45PERCENT that is available via this promotional link.

Since the coupon code is verified, the price is automatically down to $3.82/mo. That is valid for 3-year billing term. To be specific, Hatchling plan is starting at $3.82/mo, Baby plan is starting at $5.47/mo and the Business plan is starting at $8.22/mo. Purchase HostGator shared web hosting by going through this promotional link.

HostGator Promotional Link Activation

HostGator is confident that users will be happy with the service. If there is a need to cancel account within the first 45 days, for any reason, customers can ask for a refund. The support staffs would handle refunds in time. Besides that, some freebies are included in each package.

  • $200 free credits ($100 Yahoo!/Bing Credit & $100 Google Adwords Offer)
  • Install 52 scripts on website without paying extra money
  • Free transfer for website, MySQL database, script and domain
  • Thousands of free website templates enable unique design for each hosted site
  • Free Weebly site builder simplifies matters
  • Free account setup

HostPapa enables up to 67% discount for each hosting solution

With up to 67% discount, the three shared hosting solutions are starting at $1.95/mo, $3.95/mo and $12.95/mo. That is only valid for 3-year billing term. For the 1/2-year subscription, the price is shown in the following table. The monthly billing cycle is not available.

Billing Cycle Starter Business Business Pro
1-Year $3.95/mo $5.95/mo $17.95/mo
2-Year $2.95/mo $4.95/mo $15.95/mo
3-Year $1.95/mo $3.95/mo $12.95/mo

The domain registration and account setup are free of charge. Besides that, each solution includes a premium website builder by default. There are more free add-ons available for Business Pro plan, including domain privacy, SSL Certificate, automated website backup, dedicated IP address, and SiteLock website protection.

Who Enables More Possibilities for You?

HostGator and HostPapa attach great importance to hosting resource allocation. Besides, they also enable easy installation for hundreds of apps and include advanced security features in each hosting plan. Here, we list the main features of HostGator Hatchling plan and HostPapa Starter plan in the following table.

Feature HostGator HostPapa
Plans in Comparison Hatchling Starter
Domain Allowed 1 2
Disk Space Unlimited 100GB
Bandwidth Unlimited Unlimited
MySQL Databases Unlimited 25
phpMyAdmin yes yes
Control Panel cPanel cPanel

From the table above, it is clear that HostGator provides more server resources than its rival. In this case, users with this company are able to focus on building and refining their online presence without worrying that they will outgrow the disk space, databases, and more in a fast manner.

Each Plan Comes with cPanel

Both companies integrate all shared hosting packages with the most powerful cPanel that includes an array of advanced features. The phpMyAdmin makes it much easier for MySQL database management. Also, this powerful control panel enables a 1-click installer for users to install and upgrade most of the hot CMS, social media, other other type of open source applications within few clicks.

Who Achieves Higher Performance?

From the perspective of hosting reliability, HostGator also has done a better job than its opponent. With the help of Pingdom, our expert team have conducted two tests on the companies’ server uptime. As the following charts display, HostGator has maintained a 99.99% uptime record in the past thirty days while that of HostPapa is only 99.87%.

Based on these facts, it is beyond no doubt that HostGator hosting environment is more reliable compared with HostPapa. Refer to the charts below for more detailed statistics about their uptime records.

HostGator Uptime

HostPapa Uptime

As for web hosting speed, both companies guarantee fast page loading speed to each webmaster. HostGator uses two US-based data centers, located in Houston and Provo. There are multiple robust servers placed in both data centers and each server is featuring 24/7 CCTV monitoring system. Once detecting any issue on any server, technicians would take measure to solve it in time.

HostPapa pays close attention to data center security and enables all security features to each facility. Besides that, each hosting package is featuring enhanced SSD drives and CDN service, which improve content delivery speed between the server and hosted site effectively.

We also test the server response time of HostGator and HostPapa. The result is shown in the following comparison chart.

Comparison on Server Response Time

Who Provides More Satisfying Technical Support?

HostGator 24/7 Technical Support

Several communication channels are accessible around-the-clock, including ticket system, live chat, phone and email. HostGator displays the quick links to those methods in Support Portal. Also, multiple video tutorials are also available here, in terms of FTP, cPanel, Webmail, and so on. Multiple forums make it convenient to search for an answer for some common questions, like network status, customer reviews, pre-sale questions, etc.

HostGator Support Quick Links

HostPapa 24/7 Technical Support

HostPapa allows webmasters to contact support team via phone, mail, email, and fax. The Press Room rotates the latest news about HostPapa, which helps customers have a better understanding of this company.

Conclusion & Summary – HostGator Is Recommended

From this detailed HostGator vs HostPapa comparison, HostGator is recommended here because of its higher level of reliability and faster speed. In addition, HostGator includes more possibilities in each solution and enables an affordable price. Since many readers are looking for a cost-effective and fast hosting solution, we recommend HostGator shared web hosting service.


Lucy has been a very experienced SEOer, technical writer, web developer, c# developer since 2002. Now she owns a startup in San Francisco, CA, focusing on running a couple of blogs to share knowledge and experience with global readers and deliver exceptional results to global sponsors by leveraging the power of Internet.