Here we guide you to differentiate FatCow and HostGator on account of the web hosting prices, features, reliability, technical support and customer satisfaction rate. So you can understand their differences and secrets, and make a wise choice.
Before we start penetrating comparison, we rank FatCow and HostGator on the basis of our real hosting experience and feedbacks from verified customers. These ratings show that HostGator excels FatCow in all aspects.
|Website||FatCow review||HostGator review|
For some customers, price is the No.1 consideration when purchasing web hosting solution. In this part, undoubtedly, HostGator with price at $4.16/mo has a slight advantage than FatCow for $4.08/mo.
In order to display their prices concisely, we have made the following table for your reference.
|Discount||50% Off||30% Off|
Besides, both companies accept payments via credit cards and PayPal, and they have some differences in bonuses and money back guarantee as:
- FatCow promises a 30 days money back guarantee while HostGator commits 45 days.
- Both offer $100 Google AdWords advertising credits, and FatCow still provides $50 Facebook advertising credit and $25 Yahoo/Bing search marketing credit.
Offering some basic features as unlimited disk space, bandwidth, MySQL Databases and Email accounts, FatCow also provides FTP Access, PHP 4 & 5 support, CGI Directory and so forth. However, it doesn’t support the easy-to-use cPanel control panel, but utilizes vDesk, which is less popular.
By comparison, HostGator takes the lead in features by offering the latest cPanel, 4,500 free website Templates, 52 free scripts and Curl, CPAN, GD Library, just to name a few.
To see their differences in features clearly, please refer to the following table.
|Disk Space & Bandwidth||Unlimited||Unlimited|
|Ruby on Rails|
|Cron Job Scheduling|
FatCow utilizes 2 data centers in Boston which are equipped with infrastructures and system hardware. Besides, FatCow ensures its uninterrupted power with backup generator systems. As a result, it delivers 99.91% uptime averagely in the past 30 days, which still lags behind that of HostGator for 99.99%.
HostGator uses data centers featuring high performance Dell servers, redundant power supply, amazing security system and 24/7 server monitoring. As we monitored, HostGator performs a server response time at 338ms averagely, which is 106% faster than FatCow. For more specific information, please see the chart below.
FatCow is famed for its great technical support team. Customers can ask help via diverse means including toll-free phone (US only), help desk, Knowledgebase and so on.
HostGotor boasts various ways to assist customers, including:
- Toll-free Phone
- Live Chat
- Ticket System
- Video Tutorial
After our multiple attempts to seek technical support via the above ways, we finally find that FatCow keeps us waiting for about 90 seconds while that of HostGator is less than 60 seconds.
Customer Satisfaction Rate
The customer is the best criterion for testing services. Thus, customer satisfaction rate can well reflect the quality of web hosting services.
The 13 real customer reviews on FatCow show that it has obtained 76.9% customer satisfaction rate. By comparison, HostGator has great advantages by winning 97.3% customer satisfaction rate from 113 real customers. See the chart below. If want the detailed information, read through each review at this page.
After our detailed and thorough comparison, HostGator is the better option for individuals and small businesses than FatCow, considering it is more feature-rich, reliable and fast.