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Eleven2 Review on Shared Web Hosting
Eleven2 2.5 5

Eleven2 Review on Shared Web Hosting

Eleven2 have been in the web hosting industry since 2003. With over 10-year hosting experience, this company has a good understanding of what the quality hosting services should be. To satisfy the needs of websites in different levels, this hosting provider has launched various hosting types, including shared hosting, VPS hosting and reseller hosting. Among those services, the shared web hosting is introduced in this Eleven2 review.

Real Customer Reviews on Eleven2

The real customer reviews give webmasters the first impression of a company. According to a collection of real customer reviews of Eleven2, we find that this company is associated with a lot of negative reviews. Those are summarized as follows.

Eleven2 Customer Reviews

Accordingly, many customers have an unpleasant experience with Eleven2 due to the serious downtime issues and poor technical support. As for other aspects, like web hosting affordability and resource allocation, webmasters make no difficulty. Continue with the following analysis of Eleven2 shared web hosting and then decide whether this company is trustworthy.

Eleven2 Data Center and Network

The headquarters of Eleven2 are set in Houston, TX. To guarantee all hosted websites at least 99.9% uptime, this company locates the servers in Texas, England and Singapore. When signing up a solution, webmasters are allowed to choose a hosting location from three options as needed, including USA, Europe and Asia. That ensures each hosted website of a reliable hosting environment.

Choose Hosting Location

Eleven2 keeps updating all facilities so as to make sure that the global network is powered by cutting-edge technologies. The well–trained technicians keep monitoring all infrastructures day and night, making sure that everything is running well. Having tested Eleven2 uptime for one month, this company can achieve 99.97% uptime on average. Honestly, Eleven2 has done a good job.

Eleven2 Uptime

Since hosting speed is also of big concern, we have tested the server response time of Eleven2. This web host consumes 685ms server response time on average. That cannot compare with the top shared hosting providers with capability of consuming less than 400ms server response time, like InMotion Hosting, BlueHost and WebHostingHub.

How About Eleven2 Technical Support?

Unresponsive Live Chat

Live chat is the most effective method to ask for help, which is available for the communication with Eleven2 support team. In fact, Eleven2 guarantees 24/7 live chat online but cannot put it into practice. When we try to ask for help via live chat, we are told to send the request offline and check the answer in our email box.

After a few hours later, no reply is available in the email box. To avoid such embarrassing situation, webmasters can turn to find the solution through phone or ticket system.

Knowledgebase Includes Rich Resources

The knowledgebase is great for webmasters who wish to learn more about web hosting skills. Eleven2 keeps updating useful tips, tutorials and user guides in the knowledgebase to help users develop their sites with ease.

What’s in the Shared Web Hosting Packages?

Eleven2 develops three shared web hosting solutions, named as S-100, S-200 and S-300. Each solution includes a certain amount of hosting resources. Besides, Eleven2 lunches 60-day money back guarantee to make the service worry-free.

Shared Hosting Plans and Price

For the monthly billing cycle, the three hosting plans are pricing at $5.95/mo, $10/mo and $20/mo. That is more expensive than many competitors in the market. To make each solution more affordable, Eleven2 enables special discounts for the annually, biennially and triennially billing terms. Check the detailed price information in the following table.

Billing Cycle S-100 S-200 S-300
1-Month $5.95/mo $10/mo $20/mo
12-Month $4.95/mo $8/mo $16/mo
24-Month $3.57/mo $6/mo $12/mo
36-Month $4.95/mo $6/mo $12/mo

Webmasters are required to pay $15/year for a new domain registration. If there is a need to transfer an existing site from other company to Eleven2, no extra fee is needed for the website transfer.

Shared Hosting Resources and Features

All shared hosting solutions come with the most powerful control panel – cPanel. That makes it much easier to build a website. Besides, the auto installer enables an easy way to install over 300 apps, like WordPress, PrestaShop, Magento, etc. Webmasters are able to create business site, ecommerce site, blog or some other websites easily.

Each package includes sufficient storage, monthly data transfer, add-on domains, databases, etc. This company provides each hosted site with enough room for development. Check more details in the following table.

Feature S-100 S-200 S-300
Storage 10GB 250GB 500GB
Bandwidth 50GB 20TB 40TB
Add-on Domains 10 Unlimited Unlimited
Unlimited Email Accounts yes yes yes
FTP Accounts Unlimited Unlimited Unlimited
Parked Domains Unlimited Unlimited Unlimited
Databases Unlimited Unlimited Unlimited
Backup yes yes yes
Control Panel cPanel cPanel cPanel

CloudFlare CDN Hosting

Eleven2 is also one of the CloudFlare CDN hosting companies, which integrates each hosting solution with CloudFlare CDN. This great CDN provider makes a big difference on the improvement of website speed and security.

Final Word on Eleven2 Review

Eleven2 shared web hosting comes with enough resources and user-friendly control panel, which helps webmasters create function sites with ease. But the price of each solution is much higher than many shared hosting providers. When it comes to web hosting speed and technical support, Eleven2 is no match for some powerful hosting companies as below.


Lucy has been a very experienced SEOer, technical writer, web developer, c# developer since 2002. Now she owns a startup in San Francisco, CA, focusing on running a couple of blogs to share knowledge and experience with global readers and deliver exceptional results to global sponsors by leveraging the power of Internet.