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Dotster Review - Is Dotster Shared Hosting Good to Go?
Doster 2 5

Dotster Review – Is Dotster Shared Hosting Good to Go?

Dotster hasn’t stood out among plentiful stunning web hosting providers for its limited features, common performance & technical support after our comprehensive review. Thus, we don’t recommend customers going with it. In below we revealed the secret of Dotster web hosting service to help you get a deep insight, on account of these aspects: overall ratings, plans & price, feature, performance and technical support.

Overall Ratings

Established in 1999, Dotster is a company dedicated in offering web hosting and design, online marketing, security solutions and so forth. Until now, the company has already gained over 12 million domain name under its administration, which takes an approximately 0.985% share of global market.

Dotster Hosting
Dotster Review

  • Reputation
    rating 2 of 5
  • Features
    rating 3 of 5
  • Speed
    rating 3.5 of 5
  • Reliability
    rating 3.5 of 5
  • Support
    rating 3 of 5
  • Price

The above ratings are based on our real hosting experience and real feedbacks from hundreds of validated customers. Earning 3.5 out of stars generally, the service doesn’t shine among thousands of outstanding web hosting providers, like JustHost, which is now offering a 69% discount at $2.50/mo for the powerful all-in-one shared hosting plan by the following promotion activation.

JustHost Promotion Link Activation

Plans & Price

Dotster offers 3 Linux web hosting plans named as Basic, Deluxe and Ultra. With yearly plans available only, the price is fixed at $3.75/mo, $6.75/mo and $13.75/mo for 12/24/36 months subscription. Moreover, the service provides $100 Goggle AdWords, $25 Yahoo/Bing search marketing credits and $50 Facebook Advertising.

Billing Cycle Dotster JustHost
Plans in Comparison/td>

Basic Just
Regularly $3.75/mo $7.99/mo
Discount No 69% Off
Now $3.75/mo $2.50/mo
Money Back Guarantee No Anytime
How to Claim Not Recommended Link Activation

Because the service doesn’t provide money back guarantee and free domain, the price is not budget, especially compared to JustHost, which priced for $2.50/mo, offering 1 free domain, $100 Goggle Advertising offer and $25 Yahoo Ad credits.


All Dotster plans come with unlimited disk space, bandwidth and subdomains. But plans vary in the amounts of resources, including domains hosted, Email Accounts, FTP logins, MySQL Databases etc. These features turn to be limited in comparison with JustHost, which is showed in the following table.

Features Dotster JustHost
Plans in Comparison Basic Just
Free Domain No Yes
Domains Hosted 1 Unlimited
Disk Space Unlimited Unlimited
MySQL 5 Database 10 Unlimited
Email Accounts 100 Unlimited
PHP 5 Yes Yes
Shell Access No Yes
Override .htaccess No Yes
Perl Yes Yes
Custom Cron Job No Yes
Shared SSL Yes No
Python Yes Yes
How to Claim Not Recommended Link Activation

In addition to the above basic features, Dotster web hosting features DNS management with which customers can control the domain name system with least time and energy. Besides, the service supports script languages as PHP5, Perl and Python.


Dotster situates its data center in Vancouver, Washington. To maximize the uptime and loading speed, the company equips its data center with excellent facilities as Mobily Tier-2 Malga, Riyadh and Mobily Tier-4 Malga 2, Riyadh which enables the servers to deliver a 99.9% uptime.

To be honest, this uptime is an excellent one in the field, but still dwarfs in comparison with JustHost, which delivers 99.96% uptime and server response time of 366 ms.

Technical Support

technical supportTo guarantee the quality of technical support, the company offers 24/7 technical support which is backed by highly experienced and knowledgeable technicians. Via toll-free phone which is US available only, customers can tackle technical issues easily and promptly.

However, the service doesn’t support technical support via live chat, without which non-English customers cannot reach responsive and prompt help. To test the quality of customer service, we also have asked help via all possible means in which we found that the waiting of
phone support is approximately 2 minutes, which is not very responsive and prompt.

Customer Satisfaction Rate

To a great extent, customer satisfaction rate embodies the quality of web hosting service. So it is significant to take them into consideration. Until now, we have only received 4 real reviews from validated customers. According to these real customer reviews, we found that Dotster has gained only 50% satisfaction rate.

On the contrary, we have altogether received 78 real customer reviews on JustHost which shows that it has won 96.0% customer satisfaction rate. More than that, it has achieved 99.8% customer satisfaction rate in technical support.

Conclusion-Not Recommended

Based on the above in-depth review, we don’t recommend customers going with it. On account of our personal hosting experience, we highly recommend customers going with the following companies for their affordable prices, rich features, splendid performance and responsive technical support.


Lucy has been a very experienced SEOer, technical writer, web developer, c# developer since 2002. Now she owns a startup in San Francisco, CA, focusing on running a couple of blogs to share knowledge and experience with global readers and deliver exceptional results to global sponsors by leveraging the power of Internet.