In this comparison, we uncover the veil of their differences and commons to tell you how to differentiate them on the bases of price, feature, performance, technical support and customer satisfaction rate.
Editorial Rating of BlueHost and HostMonster
What pops in your mind when BlueHost and HostMonster are mentioned at the same time? Are you completely in a mess? Technically, they belong to the same web hosting company, and both are acquired by EIG. More specifically, except the name, they almost share everything in price, staffs, servers, even the office address, but they are two independent brands and operate themselves separately. In this article, we carefully review two companies respectively and reveal their differences and commons in below part.
Brief Introduction to the Two Companies
Before moving to more comparison details, let’s first have a brief review on the history and backgrounds of both BlueHost and HostMonster in the following.
Established in 1996 by Matt Heaton, BlueHost has been providing outstanding web hosting solution to individuals and businesses. It is famed for its quality web hosting solution with affordable price and awesome performance. Besides, it also provides 24×7 expereinced technical support and guarantee anytime money back to ensure the purchase security.
HostMonster, the sister brand of BlueHost, was founded by Matt Heaton in 1999. It has been committing itself into Internet hosting package to help individuals and businesses get high-powered and cost-effective services. With an affordable rate and rich features, HostMonster serves for millions of personal and business websites.
Both of them are operated by same staffs and powered by the same data centers, servers, technologies, and support system. As experience accumulated, now these two shared web hosting providers have invested more than 20 million USD into building 3 dedicated data centers, but there are still some subtle differences between them.
As two sister brands, BlueHost and HostMonster share a similar pricing level for their hosting packages. More explanations are given as below.
So far, BlueHost has released a total of three hosting plans, including Basic, Plus, and Prime. It usually sets the prices of the plans from $7.99/mo to $14.99/mo. But now, the company is offerings an up to 64% discount to help users save their costs, lowering the prices to $2.95/mo only.
When it come to HostMonster, the company also provide three plans that are named as Basic, Plus, and Prime. It allows new customers to buy these plans from $3.95/mo to $6.95/mo at present with an up to 58% discount through this exclusive promotional link.
|Discount||63% Off||58% Off|
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From the illustrations above, BlueHost shared hosting services are slightly more budget-friendly in the comparison with that of HostMonster. Besides a variety of affordable hosting plans, they also includes the following free extras to further benefit their users.
- offer 1 free domain.
- have accepted payments via credit cards and PayPal.
- offer a 30-day full refund, so as to anytime money back guarantee.
- offer $100 Google AdWords, $50 Facebook, $50 Twitter.
BlueHost and HostMonster have close resemblance in features, almost the same. Both of them feature unlimited disk space, bandwidth, hosting domain, FTP, etc. As for Email services, they both offer unlimited accounts, forwarders, auto responders, and disk storage. Besides, both of them support the most popular easy-to-use cPanel, and SimpleScripts, which enables customers to install more than 150 scripts instantly.
However, there is still a subtle difference between BlueHost and HostMonster.
- BlueHost still had used Ruby 1.8.7 and Rails 2.x.
- HostMonster had upgraded to Ruby 1.9.2 and Rails 3.2.2.
In a word, their differences are overwhelmed by their similarities. For more detailed information of their features, please refer to the following chart.
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BlueHost and HostMonster are powered by same data centers, servers, technologies and support system. They use 3 dedicated data centers in Provo and Utah, which had been invested with more than 20 million USD. With these data centers, customers are provided with UPS power, diesel generators, and 10 gigabit fiber connections to locations all over the world.
Furthermore, they build their own servers to guarantee maximum availability for requirements of customers. Because of these top-ranking facilities and cutting-edge technologies, both BlueHost and HostMonster have performed excellently in uptime. In accordance with our monitoring In the past 30 days:
- BlueHost has delivered a stunning uptime as 100%.
- HostMonster has delivered a 99.98% uptime averagely.
This difference in uptime is really very subtle. The key point is that their performance in uptime is literally awesome, especially compared to some top-ranking web hosting solutions providers, which guarantee a 99% uptime.
Both BlueHost and HostMonster have done a great job in server response time by utilizing high performance quad processor servers, a nationwide fiber network and multiple 10 gigabit Ethernet connections.
- BlueHost server response time is 320ms averagely.
- HostMonster server response time is 342ms averagely, 7% slower than that of BlueHost.
By utilizing similarly robust hosting infrastructures, both BlueHost and HostMonster are able to ensure a secure and stable hosting environment. According to our real-world monitoring, the former company has achieved an achieved an average of 100% uptime while the latter has delivered 99.98% uptime.
To be frank, the uptime records of BlueHost and HostMonster are much more excellent than that of many other shared hosting providers available in the same field. However, BlueHost remains slightly superior than its rival from this point of view.
For brevity purpose, we have only put the uptime of BlueHost as below. You can check it to get more dynamic statistics about the company’s uptime in the last thirty days.
BlueHost and HostMonster share same support system and support staffs, offering 24/7 US-based technical support. Customers can seek professional and responsive help via the following means:
- Toll-free Telephone
- Live Chat
- Email & Ticket System
- Knowledgebase, blog, and user forum
- Social media platforms like Facebook, Twitter, and Google+
Personally, we have tried to seek help via the above ways, and we are surprised at the holding time which is less than 30 seconds averagely. With 100% on-site experienced support team, technical support of two companies is always professional and responsive.
Customer Satisfaction Rate
Both BlueHost and HostMonster have gained high customer satisfaction rate, because of affordable price, rich features, outstanding performance and excellent technical support.
- As for BlueHost, we have received up to 484 real customer reviews, which shows it has gained 99.6% customer satisfaction rate.
- As HostMonster, totally 75 real customer reviews have been received, which manifests that the customer satisfaction rate is 97.3%.
Summary – Both Are Brilliant Options
From what we have compared in the comprehensive BlueHost vs HostMonster compoarison, the differences and commons of BlueHost and HostMonster are clearly revealed. Both of them are reliable options for shared web hosting solutions. As a result, you can choose to sign up BlueHost or pick a plan fom HostMonster according to your actual preferences and needs.