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1and1 VS HostGator – Which is the Better Choice for Small Businesses?

1and1 VS HostGator – Which is the Better Choice for Small Businesses?

1and1 VS HostGator1and1 and HostGator are two of the largest web hosting companies in the world. They both provide a series of web hosting solutions, including shared hosting, VPS hosting, and dedicated servers, but which is the better choice for small businesses?

In this comparison of 1and1 VS HostGator, we comprehensively introduce the web hosting services of two companies and compare their prices, features, speed, uptime, and technical support thoroughly. You can have an overall understand about the 2 companies, and clearly know that HostGator is the better than 1and1 for small to medium sized business websites at the end.

Rating 1and1 HostGator
Overall rating 3.0 rating 4.5
Feature rating 3.0 rating 4.5
Performance rating 3 rating 4
Reliability rating 4 rating 4.5
Security rating 3 rating 5
Support rating 4 rating 5
Starting at $1.99/mo $3.82/mo
Website Learn more Learn more

As the above, we have given an editorial ratings about the overall, price, features, reliability, performance, and technical support, all of which are according to our professional review experience and verified customer reviews. Besides, we mainly focus on the Linux based shared web hosting solutions. In below, we introduce every aspect in details.

1and1 VS HostGator – Price

1and1 is attractive for the affordable prices. Starting at $5.99/mo regularly, 1and1 Basic plan is now available for $0.99/mo, 87% discount allowed. But the Unlimited and Advanced plans are high to $4.99/mo and $7.99/mo respectively.

HostGator has 3 web hosting plans as Hatchling, Baby and Business, starting at $6.95/mo, $9.95/mo and $14.95/mo regularly. However, for customers using the coupon code HG45PERCENT via this special promotional link, they can get 45% discount and start at $3.82/mo effectively.

HostGator Promotion Link Activation

It seems that 1and1 is much cheaper than HostGator. However, 1and Basic plan only provides 100 GB disk space, 5 MySQL databases, 20 FTP accounts and 100 Email accounts. While HostGator Hatchling plan comes with unlimited disk space, unlimited bandwidth, unlimited MYSQL databases, and unlimited email & FTP accounts. Moreover, HostGator plans also include $100 free Google AdWords credits.

You can check out the detailed prices and features in the following table.

Feature 1and1 HostGator
Plan in Comparison Basic Hatchling
Price $0.99/mo, 87% Off $3.82/mo, 45% Off
Websites 1 1
Disk Space 100 GB Unlimited
Email Accounts 100 Unlimited
Free Domain yes Yes
cPanel Control Panel No Yes
1-click Installer No Softcalous
PHP Yes Yes
Ruby & Python & Perl No Yes
SSH Access No yes
Shared SSL Certificate No Yes
Free Data Backup Yes Yes
Money Back Guarantee 30 days 45 days
Free Credits No $100 Google AdWords
Technical Support Phone & Email Phone, Live Chat & Email
How to Claim Not Recommended Link Activation

1and1 VS HostGator – Ease of Use

If you are a starter, 1and1 is not suitable for you because it builds a customized control panel without allowing you to have a try before your final decision. In fact, we have received many complaints from real users on the 1and1 custom control panel. To be honest, it is not as powerful as cPanel which has been acknowledged as the most popular control panel in the website and hosting account management. With HostGator, you don’t need to spend time in learning how to use a new control panel.

1and1 VS HostGator – Security

Both web hosts attach a great importance to your data security, providing you with free backups. However, they have some difference in this section. The backups created by 1and1 are on a daily basis and HostGator offers backups from day to night. From this perspective, it is harder for you to suffer from a loss of data with HostGator.

When you purchase the Pro plan from HostGator, a free private SSL certificate is also available for you to protect your sensitive information like personal data and credit card numbers. Thus you don’t need to worry about that your information will fall into the hands of third-parties.

1and1 VS HostGator – Performance

Performance is a crucial factor to choose a web host. However, you don’t need to worry about it with HostGator – it guarantees 99.9% uptime and actually achieves 99.99% uptime. Besides, it also keeps the online websites superbly fast.

As we monitored the server response time and uptime of 1and1 and HostGator for over 12 months, they both keep 99.9% uptime, and HostGator is still running fast. As the statistics chart shows, HostGator delivers 384 ms server response time in the past 30 days, 124% shorter than that of 1and1.

In fact, it’s not surprising that HostGator performs so excellently. It has partnered with SoftLayer for all primary data centers and network-provider services. In addition to utilize the world leading networks to power the online websites, HostGator also partners with a fully meshed and redundant Certified Cisco Network, and features 9 backbone and fiber providers including AT&T, Time Warner, Global Crossing, and so on. Moreover, HostGator system administrators monitor all servers 24 hours a day, 7 days a week. As a result, it has full ability to maximize the uptime and ensure fast loading speed.

1and1 VS HostGator – Technical Support

Technical support is also important for business websites. Both 1and1 and HostGator provides 24×7 professional technical support to help customers with troubles. However, 1and1 support team is only available via phone and email. There is no option for live chat which is the most common used support method. By contrast, HostGator offers completely US-based technical support via phone, live chat and email.

Moreover, two companies both include online Support Center on their official websites, which is designed to help customers who would like to solve problems by themselves.

1and1 VS HostGator – Customer Satisfaction Rate

No one has a better understanding than the real customers. After learning about the detailed information of 1and1 and HostGator, let’s learn about their customer satisfaction rate. As we received 110 HostGator reviews from real customers, nearly 97.2% of them are satisfied with HostGator web hosting services, including reliability, control panel and technical support. However, we only receive 2 reviews about 1and1 hosting services. See more information in the below chart.

Conclusion – HostGator Is Recommended

As the above comparison, HostGator is better than 1and1 due to the cost-effective service, high performance, 99.9% uptime guarantee, considerate technical support, and high satisfaction rate. So we sincerely recommend HostGator if you need a business class web hosting to power your websites.


Joyce is a professional writer & SEOer who loves trying new things and sharing the experience through blogging. She loves clean design, playing with different WordPress themes, SEO, etc. Very often, you could find her in various WordPress event as invited speakers.